Farmerce
Privacy Policy for Farmerce - India's First Marketplace for Plant Nurseries and Farmers
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This Privacy Policy describes how Farmerce ("we," "us," or "our") collects, uses, stores, and discloses information obtained from users ("you" or "your") of our Android mobile application, Farmerce (the "App"). Protecting your privacy is of utmost importance to us, and we are committed to ensuring that your personal information is handled securely and in accordance with applicable laws and regulations. By accessing or using our App, you consent to the practices described in this Privacy Policy.
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1. Information We Collect
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1.1 Personal Information: When you create an account or use our App, we may collect personal information, such as your name, email address, contact number, location, and other relevant details. This information is necessary for account registration, facilitating communication, and providing our services effectively.
1.2 Plant and Product Information: To enable the marketplace functionality, you may choose to provide information about the plants and products you wish to sell or purchase on the App. This may include details such as plant species, product descriptions, and prices.
1.3 Usage Information: We may collect non-personal information about your use of the App, such as device information, log data, and statistical data. This information helps us analyze user behavior, improve our services, and customize your experience.
1.4 Location Information: With your explicit consent, we may collect location information from your device to provide location-based services, such as showing nearby nurseries and farmers or calculating delivery distances.
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2. Use of Information
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2.1 Provide and Improve Services: We use the collected information to operate, maintain, and enhance the functionality of our App, facilitate transactions between users, and improve the user experience.
2.2 Communication: We may use your information to communicate with you regarding updates, promotions, and relevant information about our services. You can opt-out of receiving marketing communications by following the instructions in such communications.
2.3 Transaction Facilitation: When you engage in transactions through our App, we may use your information to process and fulfill your orders, handle payments, and provide customer support related to your purchases and sales.
2.4 Aggregated Data: We may aggregate and anonymize data for analytical purposes. Aggregated data does not identify you personally and may be used for various purposes, including data analysis, research, and reporting.
2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, and respond to requests from public and government authorities.
3. Data Sharing and Disclosure
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3.1 Service Providers: We may engage third-party service providers to perform various tasks on our behalf, such as hosting services, data analysis, and payment processing. These service providers will have access to your information solely for the purpose of performing their functions and are obligated to maintain the confidentiality and security of your information.
3.2 Transaction Partners: When you engage in transactions with other users through our App, we will share relevant information (e.g., contact details and shipping addresses) with the other party to facilitate the transaction.
3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice within the App of any change in ownership or the use of your personal information.
3.4 Legal Requirements: We may disclose your information if required by law or in good faith belief that such disclosure is necessary to comply with a legal obligation, protect our rights or interests, or investigate potential violations.
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4. Data Security
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We implement reasonable security measures to protect the confidentiality, integrity, and availability of
your information. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
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We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
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6.1 Account Information: You can review, update, or delete your account information by accessing the relevant settings within the App.
6.2 Location Information: You can control and manage the App's access to your device's location information through your device settings or within the App itself.
6.3 Marketing Communications: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
7. Children's Privacy
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Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information from our systems.
8. Changes to the Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised Privacy Policy in the App or through other communication channels. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [Insert Contact Information].
By using our App, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.